Overview
Our courses are digital and become available as soon as your access is activated, so we follow a clear policy for refunds and cancellations. Please read it before making a payment.
Course fees
Once course access has been activated, course fees are non-refundable, whether or not you have started or finished the lessons.
If you paid but your access has not yet been activated, you may request a cancellation and full refund by contacting us within 24 hours of payment.
When we will refund
We will refund you in these cases:
- Duplicate payment — you were charged more than once for the same course.
- Access not delivered — you did not receive course access within 48 hours of payment and we could not resolve it within 7 days of you contacting us.
- Course withdrawn — we cancel or discontinue a course before your access starts.
Consultation cancellations
- You can reschedule a consultation free of charge if you inform us at least 24 hours before the booked time.
- Cancellations or no-shows with less than 24 hours' notice are not refundable, but we will try to offer another slot.
- If we need to cancel a consultation, you can choose a new time or a full refund.
How to request a refund
Send us a message on WhatsApp or email with:
- Your full name and registered phone number
- The course or consultation name
- Your payment reference or transaction ID, and the payment date
- The reason for your request
Processing time
We review requests within 3 working days. Approved refunds are sent to the original payment method and usually reach you within 5–7 working days, depending on your bank or payment provider.
Contact us
For refund or cancellation help:
My Guruji Classes
Flat No. 709, Mayfair Heights, Kardhani, Kalwar Road, Jaipur, Rajasthan, India
Phone / WhatsApp: +91 7878395688
Email: mygurujiclasses@gmail.com
Talk to us directly and we'll help.